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Complaints

How to make a complaint about your telephone service

Nov 13th, 2013 | By | Category: Complaints

CRTC_Logo

The Canadian Radio-television and Telecommunications Commission (CRTC) wants you to know your rights, and requires major telephone companies (for example, Bell Canada, Telus, Bell Aliant, MTS Allstream, SaskTel, Télébec and Northwestel) to give you the following information. These companies must include in all residential phone books: a reference to the Terms of Service a statement […]



Commissioner for Complaints for Telecommunications Services (CCTS)

Nov 13th, 2013 | By | Category: Complaints

dialing-number-landline

The Commissioner for Complaints for Telecommunications Services Inc. (CCTS) is an independent organization dedicated to working with consumers and service providers to resolve complaints about telephone and internet services. Its structure and mandate were approved by the Canadian Radio-television and Telecommunications Commission (CRTC). The CCTS handles complaints about most telecommunications services provided to individuals and […]



Professional Complaints: Professional Regulatory Boards

May 24th, 2013 | By | Category: Complaints

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In Ontario, in order to protect the public interest, there is an array of regulatory boards that deal with complaints against members on determined profession. If for any reason you feel that you were treated unfairly and believe that you have good cause to complain against any professional you doing business with, you may have […]



Self-Help Aid: COMPLAINTS

Nov 25th, 2012 | By | Category: Complaints

Often, one of the most frustrating things is finding information on the basics. This section is not only a directory related to different types of complaints but handy tools to make it easier for you to find the steps you need to follow. Here you will find the links that will take you directly to […]