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Canadian Radio-television and Telecommunications Commission (CRTC) has introduced a call blocking system that better protects against unsolicited and illegitimate calls.

The CRTC required telecommunications service providers to implement this system within their networks by December 19, 2019.

Here are the essential extracts from the CRTC last December’s news release:

  • “ With the implementation of this system, calls with caller identification (caller ID) information that either exceeds 15 digits or does not conform to a number that can be dialed (for example, 000-000-0000) will be blocked before reaching the subscriber.
  • Call blocking is part of an array of measures tackling nuisance calls. The CRTC is working with telecommunications service providers to authenticate and verify the caller ID information and to trace nuisance calls back to their points of origin.
  • Furthermore, we asked telecommunications service providers to implement, by September 2020, the STIR/SHAKEN framework which is a caller ID authentication and verification measure. ”

Once again, please remember that you should never provide personal information (such as banking and credit cards information or Social Insurance Numbers) over the phone without first verifying whether the request is legitimate.


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